{"id":5846,"date":"2026-08-16T07:19:19","date_gmt":"2026-08-16T07:19:19","guid":{"rendered":"http:\/\/pins-store.local\/?page_id=5846"},"modified":"2026-09-14T02:55:18","modified_gmt":"2026-09-14T02:55:18","slug":"return-refund-policy","status":"publish","type":"page","link":"https:\/\/fanyipins.com\/fr\/return-refund-policy\/","title":{"rendered":"Return &amp; Refund Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Return &amp; Refund Policy<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At FANYIPINS, we want every customer to be satisfied with their order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Custom Orders<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Because custom pins are made specifically according to your approved artwork, size, colors, quantity, finish, and other specifications, custom-made products are generally non-returnable unless there is a manufacturing defect or production error.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If there is a problem with your custom order, please contact us within 7 days of receiving your package.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Please provide:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your order number<\/li>\n\n\n\n<li>Photos or videos showing the issue<\/li>\n\n\n\n<li>A brief description of the problem<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If the issue is confirmed to be caused by our production, we may offer a replacement, partial refund, or another reasonable solution.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ready-Made Products<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For eligible ready-made products, please contact us within 7 days of delivery before returning any item.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returned items must be:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unused<\/li>\n\n\n\n<li>In original condition<\/li>\n\n\n\n<li>In original packaging<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Shipping fees are generally non-refundable unless the issue was caused by us.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Order Changes &amp; Cancellations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Custom orders can only be changed or cancelled before production begins.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once the artwork has been approved and production has started, cancellations may no longer be possible.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Refund Processing<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Approved refunds will be returned to the original payment method.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Processing time may vary depending on the payment provider.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Email: <a href=\"mailto:orders@fanyipins.com\">zyc17346627659@163.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">WhatsApp: +86 173 4662 7659<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy At FANYIPINS, we want every customer to be satisfied with their order. Custom Orders Because custom [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5846","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fanyipins.com\/fr\/wp-json\/wp\/v2\/pages\/5846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fanyipins.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fanyipins.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fanyipins.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fanyipins.com\/fr\/wp-json\/wp\/v2\/comments?post=5846"}],"version-history":[{"count":3,"href":"https:\/\/fanyipins.com\/fr\/wp-json\/wp\/v2\/pages\/5846\/revisions"}],"predecessor-version":[{"id":6298,"href":"https:\/\/fanyipins.com\/fr\/wp-json\/wp\/v2\/pages\/5846\/revisions\/6298"}],"wp:attachment":[{"href":"https:\/\/fanyipins.com\/fr\/wp-json\/wp\/v2\/media?parent=5846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}