We are committed to providing clear and reliable shipping information for every order.
Order Processing
Ready-to-ship products are generally processed within 2–5 business days.
Custom pin orders require additional production time. Production and estimated shipping times will be confirmed after artwork and order details are approved.
Shipping Time
Delivery times vary depending on the destination, shipping method, and carrier. Estimated delivery times shown at checkout are estimates and are not guaranteed.
Order Tracking
When tracking information is available, it will be sent to the email address provided with your order.
Shipping Delays
Delays may occur due to carrier issues, customs processing, holidays, weather, or other circumstances outside our control. If we are unable to ship within the expected time, we will contact you with available options.
International Shipping
International customers are responsible for any customs duties, import taxes, or other fees charged by the destination country unless otherwise stated.
Incorrect Shipping Address
Please check your shipping address carefully before placing your order. We are not responsible for delays or delivery issues caused by an incorrect or incomplete address provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us with your order number and relevant photos or tracking information so we can review the issue.
Contact Us
If you have any questions about shipping, please contact us through our Contact page.